Upstate Clinical Research Associates 8201 Main Street, Suite 1, Williamsville, NY 14221 (716) 626-6320

Effective date: September 2, 2026


Acceptance of these terms

This website is operated by Upstate Clinical Research Associates (“Upstate,” “we,” “us,” or “our”). By using this site, you agree to these Terms of Use and to our Privacy Policy. If you do not agree, please do not use the site.

We may revise these terms at any time. Continued use of the site after we post changes means you accept the revised terms.


This site is not medical advice

The information on this website is provided for general informational purposes about clinical research and the studies we conduct. It is not medical advice, and it is not a substitute for care from your own physician or other healthcare provider.

Using this site, submitting a form, or speaking with our staff does not create a physician-patient relationship. Nothing on this site should be used to diagnose or treat a health condition, and you should not delay seeking medical care or disregard advice from your healthcare provider because of something you read here.

If you are experiencing a medical emergency, call 911.


Information about studies

We try to keep information about enrolling studies accurate and current, but study details, eligibility requirements, and enrollment status change frequently. Information on this site may not reflect the most recent version of a study protocol.

Submitting a form, joining our research database, or completing a prescreening conversation does not mean you are enrolled in a study or that you qualify for one. Eligibility for any clinical study is determined only after a screening visit conducted at our facility, and final decisions rest with the study investigator according to the criteria set by the study protocol and approved by an institutional review board.

Participation in any clinical study is voluntary. No one is obligated to participate, and anyone who does may withdraw at any time.


Information you submit

You agree that the information you provide to us is accurate and that you are submitting it on your own behalf, or on behalf of someone for whom you have legal authority to act.

Please do not submit detailed medical records or sensitive health information through website forms or by email. Email and web forms are not secure methods of transmitting health information.


Age requirement

This site is intended for adults. It is not designed for or directed at children under 13, and we do not knowingly collect information from them through this website.


Acceptable use

You agree not to use this site to:

  • Break any law or regulation
  • Interfere with the operation or security of the site
  • Attempt to gain unauthorized access to any part of the site or to our systems
  • Collect information about other users
  • Upload anything harmful, including viruses or malicious code
  • Impersonate another person or misrepresent your identity

Our content

The content on this site, including text, graphics, logos, images, and video, belongs to Upstate Clinical Research Associates or to the parties that licensed it to us, and is protected by copyright and trademark law. You may view and print pages for your own personal, non-commercial use. Any other use, including copying, redistribution, or publication, requires our written permission.

Sponsor and company logos shown on this site are the property of their respective owners and appear only to identify organizations we have worked with.


Links to other sites

This site may link to websites operated by others. We provide these links for convenience and do not control, endorse, or take responsibility for the content, accuracy, or practices of those sites.


Disclaimer

This website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components, or that the information on it is complete or current.


Limitation of liability

To the fullest extent permitted by law, Upstate Clinical Research Associates and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, this website.

Nothing in these terms limits any rights you have as a participant in a clinical study. Those rights are described in the informed consent form for that study and are protected by federal regulations and the institutional review board overseeing the research.


Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict of law rules. Any dispute arising from these terms or your use of this site will be brought in the state or federal courts located in Erie County, New York.


Contact us

Questions about these Terms of Use:

Upstate Clinical Research Associates 8201 Main Street, Suite 1 Williamsville, NY 14221 (716) 626-6320 amy@upstatecra.com